FREQUENT QUESTIONS

 

How long have you been in business?

We start in the business in 2007, we have shooted a lot of wedding since we start, we have worked for different cultures, different
countries, different couples, even we have photograph same sex weddings.

How much is the down payment?

We requiere a $500 down payment, and the contract have to be paid at least 2 months before the wedding day.

What Payments options are available?

You can pay in cash, credit card trough Paypal, wire transfer or deposit to Bank of America, Wells Fargo or International Bank

How many images will I get?

We take a lot of images, we rated them and select only the best ones!, usually around 300 to 400 on a small coverage
wedding and a lot of more for a longer coverage.

What is your turnaround time?

We have a rush service of 1 and 3 weeks available for some collections, for all other packages we have a six to eight
weeks after the wedding delivery time, 
but we’ll try to delivery it before that.

What about backups?

We always have a second backup gear for your wedding day and we save your files in 2 different backups systems
to avoid their lost. This is really important cause we know hard drives use to fail!

What is your overtime fees?

We give a flex time per day of 30 minutes. The overage time is calculated at the end of the event week, and is
billed at the rate of 200.00 per hour. Special rate of $150 per hour is available if you add it before the wedding day!

Travel and hotel expenses . . .

We are based in Mission Tx. there is not travel fees for weddings from Rio Grande to Brownsville, please ask for details for weddings in San Antonio, Austin and Houston!

Do you know a good video service?

There is a group of guys that are making great videos, I definitely invite you to take a look of their website . . . .
www.sanjosefilmmakers.com